Do not submit real payment credentials, medical information, or government identification in test mode. The sandbox may collect a name, email address, shipping address, acceptance record, order and payment references, a private status-link record, administrator audit events, support messages, and security logs to test the workflow. Raw card or bank credentials are not stored.
If the service is later activated, additional organization and researcher-verification information and order, lot, shipment, and retention records may be required. Information would be used for eligibility review, transaction processing, fulfillment, recordkeeping, support, security, incident response, and legal compliance.
Information may be shared with approved service providers, payment processors, carriers, professional advisers, and authorities when required. Personal information will not be sold or used for targeted advertising. Retention periods, Texas privacy rights, request verification, appeal methods, and the final privacy contact require review before live use. Privacy requests may be sent to the support address published on this site.
We store support conversations with your signed-in account so you and authorized owner/admin staff can read and reply. Do not send payment details, passwords, identification documents or medical information. Attachments, email notifications and Outlook synchronization are not enabled.
Research access applications
We collect your signed-in account identifier and email, name, research affiliation and role, purpose, contact details, and verification links to assess research purchasing access. Authorized owners and administrators review these details and retain an application and decision history. Private verification notes are not included in public order links.
Submit business or research information only. Do not include government identification numbers, medical records, passwords, or confidential research. Contact support to ask about your application information.